Customers, Complaints, Codes and Claims

1 min read
July 2, 2020

FSC Connect Webinar - Customers, Complaints, Codes and Claims - what have we learnt from Covid-19?

Our panel discussed customer service and complaints procedures, delving into how COVID-19 has affected the industry and how the financial services sector can learn from the crisis.
 
Our expert panel included Susan Taylor, Gillian Boyes, Angus Dale-Jones and Matthew Banham who provided insight on their experiences through COVID-19 and offered an outlook on how the sector may evolve in the future.