Industry Wide Initiatives

Are you the FSC's new Chief Operating Officer?

2 min read

June 2, 2022

Do you have experience leading high-performing teams? Strong understanding of New Zealand’s economic, political and regulatory environment? A comprehensive understanding of governance issues? You might be our next Chief Operating Officer.

About the Financial Services Council

As the voice of the sector, the Financial Services Council is a non-profit member organisation with a vision to grow the financial confidence and wellbeing of New Zealanders and a purpose to be the voice of the financial services sector. FSC members commit to delivering strong consumer outcomes from a professional and sustainable financial services sector. Our 106 members manage funds of more than $95bn and pay out claims of $2.8bn per year (life and health insurance). Members include the major insurers in life, health, disability and income insurance, fund managers, KiwiSaver and workplace savings schemes (including restricted schemes), professional service providers, and technology providers to the financial services sector.

The business has grown significantly and the FSC has rolled out a new strategic plan with a focus on policy engagement and development, as well as advocacy and consumer engagement.

About the Role

We are looking to engage a Chief Operating Officer to support the growth of the FSC, providing leadership and strategic direction, and delivering operational objectives.

Key Responsibilities:

Strategic Operations

Lead, guide and drive all operational functions including:

Governance (Board, AGM, FSC Rules)
Finance (Budget setting, revenue and expense management, annual accounts, audit)
HR and team management and recruitment (to ensure a thriving and productive team)
Administration
Management of legal issues

Strategic Planning and Governance

Guide, drive and lead strategic and operational business planning, with a focus on delivery
Translate strategy into actionable goals for performance and growth helping to implement goal setting, performance management, and annual operating planning.
Continue to deliver FSC guidelines
Development of FSC Code of conduct

Policy Leadership

Build, develop and implement a proactive policy development framework
Provide analysis, direction and advocacy to develop policy and communication strategies
Strategically position the FSC as a leader in policy development and analysis

Stakeholder Management and Engagement

Grow, develop and strengthen new and existing relationships with key stakeholders across the sector
Develop and implement a programme to identify and progress relationship-building opportunities
Develop broad coalitions among the broader financial industry to maximise the effectiveness of FSC advocacy as appropriate
Advocate on behalf of the sector to Ministers, regulators, agencies and their key staff
Assist in establishing goals and deliverables to strategically position the FSC as a key stakeholder in the New Zealand financial services sector
Collaborate effectively internally with key business partners

Key Projects and Initiatives

Lead, guide and drive all major projects.

Skills, knowledge, and attributes

Proven experience at a leadership level.
Strong understanding of New Zealand’s economic, political and regulatory environment.
Strong commercial and financial acumen with a comprehensive understanding of governance issues.
Strong experience presenting across all levels of an organisation, including Board.
High level interpersonal, and relationship building skills
Experience leading high performing teams

About our team and culture

We are a dynamic and high performing team. Our approach is agile, collaborative and customer focused. We are supportive of each other and get on with delivering with and for our members to improve the financial confidence and wellbeing of New Zealanders.